Persons who have questions may write the DCSS Regional Office listed below for their county or may call the Child Support Customer Service Call Center at 1-800-447-4278. If a Child Support recipient receives Public Aid, ONLY the Illinois Department of Healthcare & Family Services can change the address to which your Child Support check is sent. This check is for child support collected for you as a non-TANF ornon-AFDCsupport case. Please turn on JavaScript and try again. The parent must still make future payments. It looks like your browser does not have JavaScript enabled. Either parent my request modification of a child support order at anytime, but proof of a substantial change in circumstances must be provided. convenience fees. Search by agency, individual name, position, salary, or even year of service. Do not budget this income in determining eligibility or amount of assistance. This option may allow the CP/obligee to take the child(ren) out of the TANF case and receive child support if "yes" is answered to all of the following questions: Is the NCP/obligor paying at least $100.00 per month in child support? This support amount will be payable on a monthly, semi-monthly, bi-weekly or weekly basis, depending on the NCPs/obligors pay schedule. Only one pass through payment is issued per month even if the CP/obligee has more than one NCP/obligee paying child support. It looks like your browser does not have JavaScript enabled. This is a secured portal for users of the Illinois State Disbursement Unit System, which processes child support checks received from employers and non-custodial parents and disburses the funds via check, direct deposit or debit card to the receiving families. If the parents are not married or in a civil union when their child is born, hospital staff will give them a Voluntary Acknowledgment of Paternity (VAP) form. PayPal Convenience Fee - a 2.95% convenience fee is charged to all Persons who have questions and use a teletypewriter (TTY), call toll-free at 1-800-526-5812 (TTY only). Once registered, you can make your child support payment using Visa, MasterCard or Discover. Clean Slate only erases past due child support payments that are owed to the State of Illinois. To access your Payment History, Change your PIN or to Manage your Notifications, please provide the last four digits of your Social Security Number, PIN and Date of Birth. Click. We will continue to collect and forward child support until you advise us you no longer wish our services. This change was designed to centralize the collection and distribution of Child Support. Unless otherwise agreed in writing or provided in the judicial order, current support of a child is terminated upon emancipation. If the child support order does not say how much of the child support is for the child who is not in the TANF case, the child support will be divided equally among the children and an equal share for that child will be sent to the CP/obligee. The Department of Human Services (DHS) caseworker must be contacted for more details about this process. Always include the name of the person responsible for making the Child Support payment and the court case number on your check. Always include the county name (McHENRY) and/or our county number (17111) on your check. The employer must begin taking the ordered amount out of the NCP/obligors pay check the first pay period occurring within 14 business days of the date the Income Withholding for Support was mailed, faxed, or personally served on the employer. In some cases, there may be past due support owed to the state for a period of public assistance, and payments on the past due amount will be disbursed to the Department. Payments - Illinois Comptroller's Office Payments The information provided below allows the general public to view payments made by the Comptroller. This may result in a delay in the disbursement to the custodial parent of any money collected for past-due child support. P.O. If the NCP/obligor loses his/her job and cannot pay child support, the NCP/obligor should contact DCSS as soon as possible to report this change in circumstances by visiting theDCSS website at www.childsupportillinois.gov or by calling the Child Support Customer Service Call Center at 1-800-447-4278. Just like all people have a unique set of fingerprints, they also have a unique set of genes. DCSS will refer cases to the U.S. State Department, which will automatically deny passport requests from parents who owe more than $2500 in unpaid child support. If you don't know where your child's other parent is, the DCSS will assist you in locating him/her. You must send your child support payment to: Illinois State Disbursement Unit . Send child support direct deposit il via email, link, or fax. However, if they are not emancipated (have their own household without a parent or guardian), they will be required to bring a parent or guardian to the interview. In addition, if a CP/obligee receives cash assistance with the child(ren) and also receives spousal support or maintenance through a divorce decree, those payments are also automatically assigned to the Department. 2023 ILLINOIS COMPTROLLER'S OFFICE ALL RIGHTS RESERVED JB Pritzker, Governor Theresa Eagleson, Director. To access your specific case information, you will need your Social Security number and the date of birth of a child in the case. Carol Stream, IL 60197-5400. If the request contains sufficient information to identify the account, such documents will be furnished no later than 30 calendar days after the date of the Departments receipt of the request for documents. In Illinois, the method used to set the amount of child support isincome sharesbased onboth parents' net income and the number of children included in the child support order using the Illinois child support guidelines. Please be aware that the Bank has up to two working days to post payments to your card from the time the Comptroller issues the payment. No message is sent to the family. For Illinois cases, a convenience fee is . If the obligor files for unemployment insurance benefits (UIB) in Illinois, the Department of Healthcare and family services can have child support payments deducted from those benefits. At this time, registration is only available through the full website. The mother, the child, and the alleged father must all be tested. Ifthe CP/obligee gets a new child support order, he/she must contact her/his Department of Human Services (DHS) caseworker and DCSS worker and give each a copy of the order. Find information for services and assistance available to youth, including youth who are in trouble with the law, life skill training, and pregnancy prevention. DCSS may obtain, as part of the child support order, health insurance coverage for the child(ren). A processing fee will be charged. The paying parent must make their regular ordered child support payments for 6 months. Child Support services will continue until: The youngest (or only) child in the order turns 18 years of age. Effective October 1, 1999, federal legislation changed the way Child Support was handled in the State of Illinois. Insurance plan information is sent to the CP/obligee and the Department by the employer's insurance plan administrator. Current support and any past due amount owed to the CP/obligee will be disbursed directly by the SDU. If the CP/obligee thinks that the child is entitled to more than an equal share, the CP/obligee has the right to get a lawyer and ask the judge for a larger share of the child support payment. Any money collected out-of-state is sent back to Illinois to be forwarded to the appropriate person or state agency. Calling the Child Support Customer Service Call Center at 1-800-447-4278 (persons using a teletypewriter or TTY device may call 1-800-526-5812); or Visiting any DCSS office; Applicants are asked to provide as much of the information requested on the application as possible. It is, however, very important that CP/obligees contact DCSS personally when new information concerning the NCP/obligor's employment status and/or address becomes known. Custodial parents/obligees who receive TANF are automatically provided child support services; CPs who receive medical assistance benefits are automatically offered child support services, but must complete and return the client questionnaire to establish a child support case. The incomes of both parents are combined and the number of children the parents share are identified. Be sure to include your case number and Support Service Fee on the face of your check and mail to: Click here to pay your support service fee online. According to state law, DCSS may establish legal paternity and/or child support rather than going through the court process. are in addition to the child support payment amount. Since there is no fee for child support services, nothing will be retained by the Department. If the NCP/obligor does not live in Illinois, the administrative process may still be used if: The child was conceived and/or born in Illinois and presently lives in Illinois with the CP/obligee; or. If the child lives with another adult, that other adult can receive the child support for that child. There are a number of reasons to legally establish paternity for a child. This code is informational only. Yes, the CP/obligee will receive all of the child support and/or medical support payments made by the NCP/obligor. The hospital can only place the fathers name on the birth record if the VAP is completed, signed, and witnessed before the parents and the child leave the hospital. Privacy Policy | Website Design by Granicus - Connecting People and Government. Grace B. Hou, Secretary, IDHS Help Line Ifthe CP/obligee has a good reason for missing an appointment she/he must contact the DHS caseworker or the DCSS Regional Office before the appointment or as soon as possible afterward. Before a case can be submitted for modification, a review is conducted to verify balances, non-custodial parent's employment status and other pertinent information. Child support may be established through the administrative process when: The mother and father are not married or in a civil union and paternity has already been established; or, The mother and father are separated but not divorced; or. $1,608,073,270.51 Vouchers Pending Includes vouchers and transfers to other state funds. DNA is found inthose genes. If you wish to change your name, you must mail or fax a written request that includes your previous name and your new name along with legal documentation of your name change. If you do not have an active child support case with the department and would like one, a customer service representative will be able to answer your questions and take your application. We know how important it is for children to receive financial and emotional support from parents, and we know how important it is that parents are treated fairly and get answers to questions. Genetic tests are commonly called DNA tests or blood tests. The amount of the child support payments will not change automatically. They also must NOT have any involvement with the Illinois Department of Healthcare & Family Services. 1-866-324-5553 TTY, 2020 Illinois Department of Human Services. For additional information, please visit the. If done administratively by DCSS, the NCP will be scheduled for an interview with a Child Support Specialist. Register for ExpertPay. However, DCSS reviews chiild support orders every 3 years or when requested by either parent. These records reflect both the date and the amount of the payment. The safety of the CP/obligee and that of the child(ren) is the Departments main concern. If the child support order does not say how much of the child support is for the child receiving SSI, DCSS will divide the child support equally among the children and send the CP/obligee the equal share for the child receiving SSI. Therefore the amount of child support collected may temporarily be less than the full child support order. - a one-time registration fee of $2.50 is charged Click here to find your local Regional Office. There are instructions on the VAP for completion and mailing to DCSS. You can apply for child support services by clicking the link below or calling 1-800-447-4278. Locate the parent who does not live with the child(ren); Legally establish paternity (the childs father) if the parents are not. The account review request must be in writing and must contain the following information: The name of the NCP/obligor ordered to pay support; and. If the parents provide enough information over the phone and/or by mail, an appointment/interview may not be necessary. The Circuit Clerks office does NOT accept personal checks for Child Support payments. ACH Debit Fee There are no transaction fees for debit-based The CP/obligee may get an explanation of an account review decision by calling a toll-free number. Allocation Earmarking is for a child who is not eligible to be in a TANF case for reasons other than sanctions or receipt of SSI but at least one of the other children included in the child support order is receiving TANF. to make payments. If the CP/obligee gets a new child support order, his/her DHS caseworker and DCSS worker must be contacted and each given a copy of the order. JB Pritzker, Governor Theresa Eagleson, Director. For information concerning payments received and disbursed by the SDU, call SDUs customer service line toll-free at 1-877-225-7077. If you have an active child support case you can access your: There are two quick and convenient ways to receive your child support electronically from the State Disbursement Unit (SDU). Child support is ordered until the youngest (or only) child reaches the states legal age of emancipation. Illinois Child support program services are free. If you have additional questions, please contact NACAC at 651-644-3036, 800-470-6665, or adoption.assistance@nacac.org. If the CP/obligee thinks the child receiving SSI is entitled to more than an equal share, the CP/obligee has the right to get a lawyer and ask the judge for a larger share of the child support payment. 603/Internal Revenue Intercept - Refund Amount. If the CP/obligee wishes to continue child support services,DCSS staff will code the case with a Family Violence indicator (FVI) so that all staff will be aware of the situation and take extra precautions to protect personal information. Sign it in a few clicks If there is cause for concern of family violence, contact the Department of Human Services caseworker or the DCSS Regional Office for help. The only time any of a CPs/obligee'sconfidential information, such as address and the childs Social Security number, is given out by DCSS is on the National Medical Support Notice. Essentials for Attorneys in CS Enforcement 3rd Ed. If public and/or medical assistance benefits stop, DCSS will continue to provide services unless asked to stop. A photo ID plus one other form of identification. Refund If more child support is collected in a month than is due to the CP/obligee and there is no past-due support owed to the state, the difference will be refunded to the NCP/obligor. The number to call to reach the AVRS is: Please enable JavaScript in your browser for a better user experience. How the State Disbursement Unit (SDU) disburses child support payments depends on the type of case the custodial parent/caretaker/obligee has with DCSS. llinois can ask another country to establish paternity, to establish a child support order, or to modify or enforce an existing order if that country has child support laws similar to ours. HFS sends HFS 2876 to the absent parent to give a written explanation of the refund reason. They may lose cash assistance for their child(ren) also, but the child(ren)s medical benefits will continue. A CP/obligee who is interested in optional earmarking, must contact the DHS caseworker who can further explain and help to determine the money potentially received under this option. There are specific guidelines that the States Attorneys Office must follow before they can intervene in a case to attempt to collect Child Support. The employer then sends the child support payment to the State Disbursement Unit, Travelers, cashiers or personal checks; and money orders, Mail payments to: State It looks like your browser does not have JavaScript enabled. convenience fees. Essentials for Attorneys in CS Enforcement 3rd Ed. If the CP/obligee previously received TANF cash assistance but now receives Medical Assistance only, DCSS will send child support payments to the CP/obligee as stated in the next section. To report these changes, call the Child Support Customer Service Call Center at 1-800-447-4278 or SDU at 1-877-225-7077. DCSS has a number of resources to help locate NCPs/obligors includingdata matches with: The Illinois Department of Employment Security; and. The Illinois child support program is for families. There is a registration process for first time users. The Illinois mandatory child support guidelines require both parents financial information to calculate the child support obligation. An Administrative Paternity Order or a judicial Order of Paternity may be entered after genetic testing authorized by the Department has been conducted and the alleged father has been concluded to be the child's biological father. The following is an example of how Current Excess Child Support is paid to the CP/obligee: If DCSS collects more in total child support payments than the total of TANF cash assistance plus pass through payments paid to the CP/obligee, the difference up to the total child support obligation due at that time will be sent to the CP/obligee. ALL REGIONAL OFFICES ARE NOW OPEN FOR IN-PERSON ASSISTANCE ON MONDAY, TUESDAY, AND THURSDAY FROM 8:30 AM - 4:30 PM. The ILSDU processes child support checks received from employers and non-custodial parents and disburses the funds via check, direct deposit or debit card to the receiving families. This Notice is sent only to the NCP's/obligor's employer or the health insurance plan administrator. If the child is in high school when he/she turns 18, child support could continue until the child graduates high school or turns 19, whichever comes first; The CP/obligee fails or refuses to cooperate when DCSS needs help in proceeding to the next step in providing services; The CP/obligee fails to advise the DCSS of her/his mailing address; DCSS is notified in writing that child support services are no longer wanted;*. TANF clients must cooperate with DCSS in order to keep receiving those benefits. Please turn on JavaScript and try again. Copies of documents possessed by DCSS except as prohibited by law (i.e., Internal Revenue Service and State Comptroller information), are provided at the request of the CP and/or an authorized representative. The Circuit Clerks Office only processes Child Support payments that are directed by Court Order to go through the Circuit Clerks Office. This may occur if Illinois has authority over an NCP/obligor who does not live in Illinois if: The NCP/obligor is personally served a court order in Illinois; The NCP/obligor voluntarily accepts Illinois authority; The NCP/obligor previously lived with the child in Illinois; The NCP/obligor lived in Illinois and supported the mother before the child was born; The child lives in Illinois because of the actions/directives of the NCP/obligor; or. This includes children in the child support order who are not living in the TANF household. They are Direct Deposit and IL Debit MasterCard. The parents already have an existing administrative or judicial order from another state or most countries, and the CP/obligee wants Illinois to enforce the order. HFS sends HFS 2876 to the noncustodial parent to give a written explanation of the refund reason. However, as of June 1, 2003, Illinois law allows the Department to extend current child support until the child graduates from high school or attains the age of 19, whichever comes first. Therefore, a child's DNA will also be found in each of his/her biological parents genes. One Time Registration Fee - a one-time registration fee of $2.50 is charged forward money to another state on behalf of a caretaker relative. It is also very helpful to report changes in telephone numbers. Cash payment for Child Support payable through the Circuit Clerks Office is accepted in Room136 at the McHenry County Government Center. If the childs genes match those of the man tested, he is ruled to be the childs biological father. This is called Current Excess Child Support. If the agency submitting a voucher for payment to be made by the IOC has flagged it as confidential, the text will not display the same amount of information as other payments. If the mother was married or in a civil union, when the child was born or within 300 days before the child was born, that person is automatically and legally presumed to be the childs father. The proposed Teacher Pipeline Grant Program would spend . Once they make their support payments, the debt owed to the State will be removed. It is our goal to be responsive to you, and to provide you with excellent customer service. DCSS may also change existing administrative support orders. The DCSS computer system automatically calculates the delinquent amount and serves the NCP/obligors employer with an Income Withholding for Support to deduct an additional amount from the NCP/obligor's wages until the delinquency amount is paid in full. Fees If sanctioned, the CP/obligee has the right to ask for a hearing (appeal) and may be able to keep the benefits while waiting for the appeal decision. It reduces the paperwork involved with intergovernmental child support issues, expands administrative options, and speeds the process of income withholding. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. Payments of $500.01 or more - a Percentage Rate of 2.95 %. a 2.95% convenience fee is charged to all payments to the first payment on a new bank or PayPal account. TANF Arrears Reduction (Clean Slate Program). The reconsideration decision will include the following: A statement that the account review worker has reviewed the prior documents and decision and has considered any new documentation or statements that have been provided; A statement as to whether the original account review decision was correct or incorrect; The amount of funds, if any, to which the CP/obligee is entitled and the date by which such funds will be issued; A statement that the reconsideration decision is the Departments final decision and is reviewable in state court; and. If the mother was not married when the child was born or within 300 days before the child was born, the man she names as the childs biological father is referred to as the alleged father. Payments - The Illinois Office of Comptroller Payments The information provided below allows the general public to view payments made by the Comptroller. You are entering a secure area. County Government DEPARTMENTS A-I Circuit Clerk Civil Information. The U.S. Attorney Generals Office may establish a cooperative agreement with a foreign country if one does not currently exist. SSI Earmarking is for a child who has a disability and receives Supplemental Security Income (SSI). The Comptroller also may deposit public aid payments for individuals who receive assistance under Articles III, IV, VI, and X of the Illinois Public Aid Code directly into an electronic benefits transfer account in a financial institution approved by the State Treasurer as prescribed by the Illinois Department of Human Services and in accordance In Illinois, a child is legally emancipated at the age of 18 years. Federal Income Withholding For Support Form, Child/Spousal Support for Courts & Attorneys. Persons who do not receive public assistance can get an Application for Child Support Services (Title IV-D) by: Using the online application foundat:https://www.illinois.gov/hfs/ChildSupport/parents/ Pages/Applications.aspx, Calling the Child Support Customer Service Call Center at 1-800-447-4278 (persons using a teletypewriter or TTY device may call 1-800-526-5812); or. All information is required. The Department of Human Services administers the program in Illinois. This does not affect the parent's obligation to provide health coverage. The VAP can be taken home from the hospital and completed at a later date. If the NCP/obligor files for unemployment insurance benefits (UIB) in Illinois, the Department can have child support payments deducted from those benefits. Parents can call the Child Support Customer Service Call Center at 1-800-447-4278 or write the DCSS Regional Office in their area to request the account review. Yes. Pass through payments do not change the amount of the CP/obligee's TANF cash assistance, but are counted to determine the amount of their food stamp benefits. DCSS will continue to collect past-due support until it has been paid in full or until the CP/obligee asks that her/his case be cancelled. You can also get the entire child support payment history mailed or faxed to you (or to your attorney). Fill out an application or call 1-800-447-4278 for assistance. This is called Past Excess Child Support. Child support payments can be deducted from UIB only by the Department for CPs/obligees who have a child support case. send money owed for current or past support payments and Pass Through payments to the caretaker relative; refund money owed to the circuit clerk or other third party; or. Pay by Phone 1-866-645-6348 There is a registration process for first time users. The next step in the process is establishment of a child support order either administratively in a DCSS office or judicially by a circuit court judge. This check is for a time period that the family did not receive TANF cash. There is a $36.00 annual Support Service Fee that is assessed by Illinois State law on all Child Support cases for the administration of child support payment records which is payable to the Circuit Clerks office. In accordance with state and federal law, if a CP/obligee receives TANF cash and Medical Assistance for the child(ren), the child support and/or medical support payments are automatically assigned to the Department. A VAP can be completed, signed, witnessed, andfiled atany time for any child, The Departments website - www.childsupport.illinois.gov, Any state or local Registrars office; or. If a FVI is placed on the case, the DCSS' Medical Support Unit's address will be shownon the Notice as the CP's/caretaker's/obligee'saddress. This presumption can be overcome only by evidence showing that it is highly probably true that the alleged father is not the father of the child. Any discussions between parents and the Department's attorneys are not considered confidential or privileged under Illinois law. Please call 1-800-447-4278, between 8 a.m. and 8 p.m., Monday through Thursday, 8 a.m. and 5 p.m. Fridays or 9 a.m. until noon on Saturdays (except state holidays). The registration fee charged There are no transaction fees for debit-based child support payments in Illinois. Get an order for child support and address health insurance; Collect payments on an already established child support order; Change the amount of a child support order (also known as a. DCSS cannot provide legal advice and cannot help parents: Get or modify (change) a custody or parenting time (visitation) order; or. If the CP/obligee receives TANF cash assistance, child support payments are disbursed to the Department. Profiles for other states' subsidy programs are available. The AVRS is available to answer your call in both English and Spanish, 24 hours per day, 7 days per week. Parents under the age of 18 can apply for and receive services. Fees are in If the Department receives the NCP/obligors federal tax refund and past-due support had been temporarily assigned to the Department while the CP/obligee received TANF, it will be retained by the Department to pay back the state for TANF cash assistance already paid to the CP/obligee.If there is any federal tax money left after all cash assistance has been paid back to the state, it will be sent to the CP/obligee for any past-due support owed.