What should I do if my RBC Royal Bank credit card is lost or stolen? If you’re looking to cancel a subscription, have already cancelled but been charged again or want to remove a previous cancellation request. Pay using Mobile App Please check our branch locator if you need to visit for the latest information. Compare credit cards from the Royal Bank of Scotland. With a bit of forward thinking, and some luck, this nightmare scenario doesn't have to ruin your break. If a bank account number is requested, please quote 00000000. The RBS Business Plus Credit Card has a 5* Moneyfacts rating, so you can select the card with confidence. Direct Debits and Standing Orders set up through your bank account can be cancelled simply using your Mobile App or Online Banking. How does a balance transfer card work? To attempt to recover funds for a Faster Payment or BACS payment sent in error, you can fill out the form below and email it to BoltonServicingCPRrequests@rbs.co.uk. BACS payments are subject to a three day processing cycle and are used by many businesses to process planned payments, or regular payments such as payroll. The payment will reach the requested account within 2 hours, however it may take longer to appear on your credit card account. If you've forgotten your customer number, you can enter your debit or credit card number instead - it's just as secure. Payments via the Royal Bank of Scotland mobile app. Customer services phone line staffed seven days a week. Card payments. With the new NatWest Balance Transfer Credit Card and RBS Balance Transfer Credit Card, you’ll benefit from 23 months at 0% interest. A free trial that has expired e.g. Let's say you make a purchase using the RBS Student Credit Card on the 1st day the month. The RBS Business Credit Card has a 5* Moneyfacts rating, so you can select the card with confidence. You can contact Co-op Bank to carry out a range of transactions or make changes to the details on your credit card account between 8am and 8pm, 7 days a week, 365 days a year. UK businesses only. Some card providers impose a minimum monetary value – for many it's £5 a month, but some charge £25 a month as the minimum payment. Please read the form carefully before you complete it. If you choose Sterling, RBS won't be handling the currency conversion, so any estimate we provide using this tool won't be at our rate. A regular debit or credit card payment is not a direct debit or a standing order. What if my RBS credit or debit card card gets lost or stolen while I’m overseas? Everything you need to know about making payments to your Business Credit Card and viewing statements. RBS credit cards allow you to manage your credit card spending through their mobile app, and with their online service Smart Data Online you can create reports integrable with accountancy software. If you do not know your PIN or if you are unsure of it, please visit an RBC Royal Bank branch to have it reset. However, you’ll need to pay a balance transfer fee, which may negate the benefit of the longer 0% transfer period for those looking to transfer an especially large balance. To apply, you must be a UK resident aged 18 or over. Take a look at the options available to you if you’re an existing Bank of Scotland credit card customer and learn how to use and manage your existing card. The Business credit card is for Royal Bank Business Banking customers with a turnover up to £2m. Telephone banking. Card services You can contact our credit card team via secure messaging within your mobile app, or alternatively please ring on: 0370 907 0010 (overseas +44 1268 508 023) Relay UK: 18001 0370 907 0010 Accessibility information (opens in a new window). Download payment recovery form. Please also note that if you miss a payment, we will send you a reminder on the day your payment is due. If you choose Sterling you may be charged more. Important . Learn More About This Feature. The current lockdown means our branch opening hours have changed. Whether you're making or accepting a payment electronically, by credit card, cash or cheque, find out how to do it quickly and securely. Check In with an RBC Advisor. The 16 digit card number across the front of your debit or credit card. The following options are available for current account holders, if you are a credit card only customer please arrange a payment through your own bank. A Check In is about you — not a one-size-fits-all conversation. Forgot Username. If you lose your card when you’re abroad, you must contact RBS either online or by phone to report the loss. Select your bank account from which you would like to execute this payment (we partner only with select banks). Cancel a regular credit card payment online (opens in a new window) Claim for missing goods/service paid by Credit Card (opens in a new window) Details you will need are - Your account and card payment details; The payment details - Company Name, Amount, Frequency, Payment Date Product fees may apply. BACS Direct Credits are used to pay suppliers, payroll and other listed payments. A regular debit or credit card payment is not a direct debit or a standing order. View and redeem your reward points: View your monthly point activity and ending balance each month and redeem your rewards. If you are paying your credit card by using another Banks online or telephone banking service, please quote your credit card number and sort code (both found on your bank giro credit slip). It's a regular payment made from your card, and automatically carries over to new cards unless cancelled. You may find it useful to use our credit card repayment tool (opens in a new window). 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